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Check below faqs

 

Here at Farebeater, we are always happy to help you with your travel needs. Please read below on how to get your questions answered. Find answers and information on our FAQ section below.

 

We know this page is very long and full of a bunch of information you might not need to know, so we’re making your life easier by including these Quick Links to the top 5 most frequently asked questions:

  1. Questions about the payment process
  2. How do I review/confirm my reservation?
  3. Where do I get my electronic ticket?
  4. How do I change or cancel a purchase?
  5. Is my child allowed to travel alone?

  • Questions about flight reservation

    Why if i typed in the wrong date?

    Most airlines allow us to void a transaction within 24 hours of the initial purchase. Please be advised you will be charged a VOID FEE PER TICKET. We may also assist you in purchasing a ticket with the correct dates of travel at the lowest available fare.
    What if it's been more than 24 hours? If 24 hours have passed our Help Desk can check on the airline penalties and rules for your specific ticket. Please note some airlines do not allow any changes after the ticket has been purchased.

    What if I typed in the wrong email address?

    Please go to our Contact us page and choose the "wrong email address" option from the drop down menu and provide us with the correct email address. We will then send you an email confirming that we have updated your reservation with the correct email address. You may also call our Help Desk. Once the email address is fixed, we will email you your itinerary.

    What if I typed in the wrong name(s)?

    UNFORTUNATELY NAMES CAN NEVER BE CHANGED/ALTERED FOR ANY REASON. Most airlines allow us to void a transaction within 24 hours of the initial purchase. Please call our Help Desk to have one of our agents stop and void your request. Please be advised you will be charged a VOID FEE PER TICKET.

    IF IT'S BEEN MORE THAN 24 HOURS YOU WILL NEED TO CALL THE AIRLINE DIRECTLY FOR ASSISTANCE. You may be required to purchase a brand new ticket with the correct name.

    How do I contact a travel consultant?

    You may also email your questions/comments/concerns to bestfares@farebeater.com. If you were unable to successfully complete your reservation online for further assistance.

    How do I add additional passengers to an existing reservation?

    Once a reservation is created it can never be increased. All additional passengers must be booked in a separate reservation at the current fare. If the person in question is under 18, you must contact the airline in order to book him/her.

    Can a child travel alone?

    A child traveling without the accompaniment of an adult over the age of 18 is considered an UNACCOMPANIED MINOR. YOU MAY NOT USE THE SERVICES OF OUR WEBSITE TO BOOK AN UNACCOMPANIED MINOR. UNACCOMPANIED MINOR RESERVATIONS MUST BE MADE DIRECTLY WITH THE AIRLINE ON WHICH THE CHILD WILL FLY. You may visit our Airline Contact page to access toll free numbers for a list of world-wide airlines. Since every airline has established their own rules regarding this, we highly recommend you visit the airlines website for specific regulations regarding Unaccompanied Minors.

    What are the rules for traveling with an infant or toddler under the age of 2?

    For Domestic Travel: An infant is considered a child from 0-24 months. You may travel with infant in lap at no additional charge. For added comfort and security in flight, most airlines suggest you purchase a seat for the infant. You will be required to have an infant car seat for safety. Infants occupying a seat are subject to the full adult fare. For child safety seats/stroller/bassinet information, please visit the airlines website for their specific rules and regulations. You may be required to provide proof of age (such as a birth certificate or passport) at the airport for any children.

    For International Travel: An infant is considered a child from 0-24 months. A separate ticket is required for every infant whether it's in lap or in a separate seat. Depending on the destination, the airline may offer a discounted fare for the infant. Please note that most infant tickets purchased via our website for international travel require a paper ticket. A shipping fee of $19 for the USA or $38 for Canada will apply. Tickets may only be shipped to the billing address. You may also reserve and purchase the infant ticket directly from the airline. You must provide them with the accompanying adult ticket information. Some airlines have different rules and regulations regarding infants. We highly recommend you visit the airlines website for their specific rules and regulations. When one adult travels with 2 infants, the adult may only hold ONE infant. An additional seat at the adult fare must be purchased for the 2nd infant. Maximum number of infants per adult is 2. For airport security information related to traveling with infants and children, please visit the TSA website at: http://www.tsa.gov/travelers/airtravel/children/index.shtm

    How do I contact the airlines with a question?

    Please visit our Airline Contact page. This page will provide you with the toll free phone numbers for a list of world-wide airlines. You may also visit the airlines website.

    Why is a flight or fare shown and then not available when I attempt to book it?

    This happens when the airline doesn't update their inventory as frequently as they should therefore listing fares that are in fact sold out. The fares are constantly changing and we suggest to try back later to view updated flights and fares. We apologize for any confusion, frustration or inconvenience this may cause you. However, please note that Airline Reservation System (GDS) availability is the responsibility of the Airlines to update; not the responsibility of the travel site. The travel site simply displays the availability provided by Airlines.

    Why did I receive a "Validation Error" when trying to book?

    If you are receiving an error message it means that the airline is unable to confirm the requested flight at the fare listed. This happens when the airline doesn't update their inventory as frequently as they should and they are unable to confirm the itinerary at the fare requested.

    How do I cancel my reservation?

    If you are within 24 hours of the initial purchase, most airlines allow us to void a transaction. Please call our Help Desk to have one of our agents stop and void your request. Please be advised you will be charged a Also, the original service fee paid is non-refundable.

    What if it's been more than 24 hours?
    If 24 hours have passed our Help Desk can check on the airline penalties and rules for your specific ticket. If the fare rules allow for it, you may hold your ticket for future credit. Please note some airlines do not allow any changes after the ticket has been purchased.

    How do I book multiple destinations?

    On the website homepage where you enter your request, you will see the round trip/one way buttons, next to this you will also see a multi-city button. Choose this and enter up to 4 different

    How do I get/change seat assignments?

    Seat numbers are automatically assigned after your reservation has been ticketed on all applicable flights. To change your seat assignments, please contact the airlines directly. For a list of world-wide airline phone numbers, please visit the Airline Contact page.

    How do I order a special meal?

    When entering your request you will see a section that allows you to request a special meal. This request will be sent to the airline and will be requested on all applicable flights. If you wish to change your meal choice you can contact the airline directly. For a list of world-wide airline phone numbers, please visit the Airline Contact page.

    Can I use an airline coupon or voucher online?

    We are unable to accept vouchers or airline coupons as partial or full payment towards the purchase of an airline ticket. It is suggested that you contact the issuing airline directly. For a list of world-wide airline phone numbers, please visit the Airline Contact page.

  • Questions about the payment process

  • Questions about the conformation / ticketing process

  • Questions about the shipping process

  • Questions about the travelling process

  • Why should I book through you?

    Traveler Help Desk typically offers much cheaper rates than you can acquire from car rental companies directly on your own. We are a 1 stop shop, there is no need to go to each individual site to get a quote. We consolidate all that for you. We also encourage you to compare us with the major online travel sites that offer car rentals.

  • Can I change an existing reservation?

    Yes, as long as your type of vehicle is available for your new dates and times. Your daily rate could also change. You are welcome to email us at customerservice@travelerhelpdesk.com for help

  • What is the cancellation policy?

    Most vendors do not have a fee for cancellations.

  • What is required to rent a car?

    The car rental company will require a valid driver's license and a major credit card in your own name with enough available funds to cover at least the cost of the rental. Some vendors may require an additional deposit depending on the location and vendor. A debit card may be acceptable at some locations. However, we greatly recommend using a credit card instead of a debit card whenever renting any kind of vehicle. Using a debit card could tie up a lot of your daily limited credit thereby leaving you with little or no extra money on which to charge other items on your debit card.

  • When will I be charged?

    Payment is due directly with the car rental company when you pick up or return the vehicle. If you choose to purchase insurance through us we will charge your card for the insurance when you complete your online reservation and will ask for a valid form of payment at that time from you

  • Do you accept debit cards?

    Every car vendor we service accepts credit cards as a payment. What about debit cards (cards that debit from your checking account) Debit card acceptance depends on the car vendor, exact location, your age and whether you have proof of a round trip ticket. If you do not already have a reservation, you must provide us with all the details (car vendor, car type, pick up location, if over 25 years old, and whether you are a local renter or not) and we can help. After you make a reservation, you will be given the toll-free number for the vendor and if you prefer, you can contact the car rental company directly. We will accept your debit card for payment of Collision Damage Waiver Insurance.

  • Does the price shown include all taxes and fees?

    Traveler Help Desk always shows you the total rate which includes the total of all known rates, taxes, fees, surcharges and applicable drop off charges that you must pay either by law or by local policy for the length of a particular vehicle rental. However, this price does not include optional services such as insurance waivers, underage fees, special equipment, mileage charges, or gasoline, etc. It also does not include extra day or hourly charges that can result from a late return of the rental car. This price is provided so you can better estimate the total price you may pay to the rental car company for your car. Nevertheless is not a guarantee of your total charges.

  • Are there additional taxes for car rental outside of the U.S?

    Yes, some countries may have taxes which apply to your rental. Please consult the rental company when picking up your car.

  • Can I request special equipment?

    Yes, you can request child seats, GPS, ski racks, CD players, etc. by emailing us or calling the vendor directly. Not all vendors or locations will have the requested items so please check before you arrive at the counter. We will eventually add a feature so that these special amenities can be requested directly on our site.

  • Will I receive the make/model of car I reserved?

    The make/model of the car you will be given depends upon availability at the time of your arrival to pick up the vehicle. The vendor cannot guarantee the make or model you will receive.

  • Does my car rental come with unlimited mileage/kilometrage?

    Most of our rates do come with unlimited mileage/kilometrage. Please check under the "mileage/kilometrage" column to determine if you car comes with unlimited mileage. If you live locally, there may be exceptions.

  • How old do I have to be to rent a car?

    The rates given are for 25 years and older. However, most vendors will allow you to rent if you are between the ages of 21-24 for a surcharge. There are a few locations which will allow you to rent if you are at least 18 years old.

  • May I make a reservation if I am not a US citizen?

    Of course! You can make a reservation in most any city in anywhere in the world, providing of course you have a valid driver's license that is internationally accepted and meet all the local requirements of rental car company and government.

  • May I make a reservation the same day?

    Yes, you need at least 1 hour's notice.

  • May I make a reservation for someone else?

    Yes, as long as that person has a valid driver's license and meets all the requirements needed to rent a car.

  • If I am renting in the US, may I drive into Canada or Mexico?

    Many companies do NOT allow their vehicles driven into Mexico. However, a few do allow it and there could be additional charges. The best way to know for sure is to either call the vendor or check with them upon picking up your rental. As for Canada, many companies do allow their vehicles into Canada. Again, to be sure contact the vendor or check upon picking up your vehicle.

  • May I add a driver to my rental reservation?

    Normally, yes but it needs to be done at the moment of picking up your vehicle. There may be additional fees which will be disclosed to you at the counter. We regrettably cannot do this for you ahead of time.

  • Can I book a vehicle and drop it off somewhere else?

    Yes, absolutely. However, please be aware that car rental companies sometimes will have a "drop-off" charge for returning the car at a different airport than where you picked it up. This fee can range anywhere from $50-$500 or more, depending on the distance between the 2 airports. This charge is in addition to the rental charge.

  • Questions about the insurance process

    • How do I book trip insurance?

      You can book insurance along with flight booking over the website or you can call us on number to get it added.

    • What are the benefits of having trip insurance?

      There are hundreds of circumstances that could cause you to cancel your trip, or return home early. To demonstrate the importance of purchasing travel insurance, here are some common examples of what could go wrong. Incidentally, all are covered by a Travel Guard travel insurance policy:)

      1. You could lose money you've invested for your trip, such as nonrefundable deposits, if bad weather conditions cause delay or cancellation of your trip.
      2. You may have to cut your trip short and return home for an emergency such as an unexpected illness or death in the family forcing you to lose the remaining pre-paid portion of your trip and pay a ticket change fee for your return travel arrangements.
      3. Your luggage could be lost, delayed or stolen, forcing you to purchase additional clothes, essentials or even prescription medications.
      4. The airline, cruise line or tour operator with which you're scheduled to travel suddenly goes on strike leaving you with no option but to cancel your trip…with no recourse for reimbursement.
      5. You could run into major travel delays forcing you to miss a portion of your trip or cruise and be forced to pay additional lodging expenses while you wait.
      6. You could be forced to evacuate your resort due to a predicted hurricane or other weather conditions, cutting your trip short... with no recourse for reimbursement for the remaining portion of your vacation.
      7. You could lose your important travel documents stranding you while traveling abroad.

    • Why Travel Guard?

      Not all travel insurance companies are the same!


      When purchasing travel insurance, it's important you look closely at the coverages and services you'll receive. Here is a quick summary of what makes Travel Guard different than the competition:


      Exceptional customer service - We take great pride in providing the high levels of service for which we've built our reputation. When you choose Travel Guard, you can expect:

      • Policies to be issued within 24 hours of the application being received
      • All phone calls answered within 30 seconds

      Assistance 24 hours a day, 7 days a week, 365 days a year

      • A zero defect tolerance for customer satisfaction

      Fast, fair claims service - You won't find a faster, more accurate claims process than you will with Insure America. Our claims process standards include:


      • All Claims reviewed by an experienced analyst within 24 hours
      • Claims payment is finalized within 24 hours of receipt of final documentation
      • 100% correct payments and calculations on all claims
      • The "Fairness Principle" - all denied claims are sent to a mediator for review and the mediator's decision is honored.

      The best travel assistance service in the industry - Travel Guard provides its policyholders 24-hour emergency travel assistance. Whether you need help finding medical care halfway around the world, making emergency arrangements to return home or obtaining an emergency cash advance, you can access our toll-free hotline from anywhere in the world, any time of day

    • What does this insurance cover? Not cover?

      • Trip Cancellation
      • Trip Interruption
      • Trip Delay
      • Missed Connection
      • Loss of Baggage & Personal Effects
      • Baggage Delay
      • Accidental Death & Dismemberment
      • Included Travel Medical Assistance
      • Included Worldwide Travel Assistance
      • Included LiveTravel Emergency Assistance

      Optional Coverage

      Cancel for Any Reason - up to 70% of insured Trip Cost

      (Can only be purchased at the time the base plan is purchased and with Initial Trip Payment)

  • Questions about Cancelling or Modifying an existing trip insurance policy

  • Questions about insurance claims

    • What types of problems does trip insurance cover?

      This plan covers if you have an unforeseen sickness, injury or death of yourself, a family member, a travelling companion or business partner. The policy also covers for unforeseen unforeseen traffic accidents and terrorist incidents. Please reference the Description of Coverage for details.

    • When is the policy in effect?

      Trip Cancellation benefit will be effective at 12:01 a.m. on the day after the plan cost is paid to the travel agent. All other coverage will take effect on the date the insured leaves for their trip

    • If I experience a covered claim how do I submit the claim for reimbursement?

      To file a claim, you can call Travel Guard between the hours of 7:00 a.m. to 7:00 p.m. Central time and start your claim on line. One of our claims analysts will go through and fill out the claim form for you and explain what needs to be provided in order to pay your claim. The form will then be faxed or mailed to you to provide that information

    • How can I obtain a copy of the policy?

      It will be sent to through email with policy number.

Travel Tips

How can I find more information regarding current delays at airports?

How can I find more information regarding planning and preparing for an international trip? See the US State Department website for travel recommendations and country warnings. For pre-trip vaccinations, travel health warnings, and tips for traveling healthy check the Centers for Disease Control and Prevention's international traveler's hotline at 1-877-FYI-TRIP (1-877-394-8747); fax 1-888-CDC-FAXX (1-888-232-3299), or visit the CDC Traveler’s Health webpage.

How can I find more information regarding planning and preparing for an international trip?

How can I find more information regarding how to obtain assistance from a US embassy or consulate when traveling abroad? There are U.S. embassies in more than 160 capital cities of the world. Each embassy has a consular section. Consular officers in consular sections of embassies do two things:

  1. They issue visas to foreigners
  2. They help U.S. citizens abroad with replacing a passport, medical emergency, access to temporary funds, assistance if you are arrested, and evacuations.


For more specific country information go to US Emergency Help in a foreign country. Replace a Passport - If you lose your passport, a consul can issue you a replacement, often within 24 hours. If you believe your passport has been stolen, first report the theft to the local police and get a police declaration.

Find Medical Assistance - If you get sick, you can contact a consular officer for a list of local doctors, dentists, and medical specialists, along with other medical information. If you are injured or become seriously ill, a consul will help you find medical assistance and, at your request, inform your family or friends. (Consider getting private medical insurance before you travel, to cover the high cost of getting you back to the U.S. for hospital care in the event of a medical emergency.)

Help Get Funds - Should you lose all your money and other financial resources, consular officers can help you contact your family, bank, or employer to arrange for them to send you funds. In some cases, these funds can be wired to you through the Department of State.

Help In An Emergency - Your family may need to reach you because of an emergency at home or because they are worried about your welfare. They should call the State Department’s Overseas Citizens Services at 1-888-407-4747. The State Department will relay the message to the consular officers in the country in which you are traveling. Consular officers will attempt to locate you, pass on urgent messages, and, consistent with the Privacy Act, report back to your family. This will be facilitated if you have registered your trip with the US State Department at Trip Registration.

Visit In Jail - If you are arrested, you should ask the authorities to notify a U.S. consul. Consuls cannot get you out of jail (when you are in a foreign country you are subject to its laws). However, they can work to protect your legitimate interests and ensure you are not discriminated against. They can provide a list of local attorneys, visit you, inform you generally about local laws, and contact your family and friends. Consular officers can transfer money, food, and clothing to the prison authorities from your family or friends. They can try to get relief if you are held under inhumane or unhealthful conditions.

Make Arrangements After The Death Of An American - When an American dies abroad, a consular officer notifies the Americans family and informs them about options and costs for disposition of remains. Costs for preparing and returning a body to the U.S. may be high and must be paid by the family. Often, local laws and procedures make returning a body to the U.S. for burial a lengthy process. A consul prepares a Report of Death based on the local death certificate; this is forwarded to the next of kin for use in estate and insurance matters.

Help In A Disaster/Evacuation - If you are caught up in a natural disaster or civil disturbance, you should let your relatives know as soon as possible that you are safe, or contact a U.S. consul who will pass that message to your family through the State Department. Be resourceful. U.S. officials will do everything they can to contact you and advise you. However, they must give priority to helping Americans who have been hurt or are in immediate danger. In a disaster, consuls face the same constraints you do - lack of electricity or fuel, interrupted phone lines, closed airports.

How can I find more information regarding how to obtain assistance from a US embassy or consulate when traveling abroad?

Should I register my trip with the US State Department? Yes! When an emergency happens, or if natural disaster, terrorism, or civil unrest strikes during your foreign travel, the nearest U.S. embassy or consulate can be your source of assistance and information. By registering your trip, you help the embassy or consulate locate you when you might need them the most. Registration is voluntary and costs nothing, but it should be a big part of your travel planning and security. To register your trip go to Travel Registration at the US State Department.

How can I find more information regarding emergency services and telephone numbers when traveling abroad?

How can I find more information regarding emergency services and telephone numbers when traveling abroad? When traveling abroad it is important to know how to contact emergency services in the country you are located. Below is a partial list of selected emergency numbers. For a more complete list of number go to World Guide.

Country

Ambulance

Fire

Police

A      

Argentina

101

107

101

Aruba

911

Australia

000 (112 on cell phone)

Austria

112 / 122

B      

Bahamas

911

Bahrain

999

Bali

112

118

Bangladesh (Dhaka)

199

9 555 555

866 551-3

Barbados

115 / 119

113 / 119

112 / 119

Belgium

112 (cell) / 101

Belarus

03

01

02

Bermuda

911

Bolivia (LaPaz)

118

 

Brazil

911

British Virgin Islands

999

C      

Cambodia, The Kingdom of (Phnom Penh)

119

Canada (AB, MB, NB, NS, ON, PE, QU)

911

Canada (BC, NF, SK)

911 local only1

Canada (NT)

 

3 dig+2222

3 dig+1111

Canada (NU)

local only

Canada (YK)

3 dig+3333

3 dig+2222

3 dig+5555

Cayman Islands

911

Chile

131

132

133

China, The People's Republic of

999 / 120 (Beijing)

119

110

Colombia

119

Costa Rica

911

Czech Republic

112/155

150

158

D    

Denmark

112

Dominican Republic

911

E      

Ecuador

131

 

101

Egypt

0

03180

0

England

112 / 999

F      

Fiji

000 / 911

Finland

112

France

112 / 15

112 / 18

112 / 17

G      

Georgia

03

01

02

Germany

112

110

Greece

112 / 166

112 / 199

112 / 100

Greenland

local numbers only

Guatemala

123

123

110

H

Hong Kong

999

Hungary

112

I      

Iceland

112

India

102

101

100

Indonesia

118

113

110

Ireland, Republic of

112 / 999

Israel

101

102

100

Italy

118

115

112 / 113

J      

Jamaica

110

110

119

Japan

119

119

110

K      

Korea, The Republic of (South Korea)

119

119

112

Kuwait

777

 

L      

Luxembourg

112 / 113

M      

Macau

999

Malaysia

999

994

999

Martinique

18

18

17

México

065

068

060

Monaco

112

N      

Nepal

2280941

 

100

Netherlands (Holland)

112

Netherlands Antilles

912

 

New Zealand

111

Nicaragua

265 1761

265 2373

118

Northern Ireland

112 / 999

Norway

112 / 110

O      

Oman

999

P      

Pakistan

115

16

15

Panama3

269-9778

103

104

Peru

011 / 5114

Philippines

166 / 117

Poland

112 / 999

Portugal

112 (115 for forest fires)

Puerto Rico

911

Q      

Qatar

999 / 118

R      

Russia

112

Russian Federation

03

01

02

S      

Scotland

112 / 999

Singapore

995

995

999

South Africa

10177

10111

10111

South Africa (Cape Town)

107

Spain

112

St Lucia

999 / 911

St Maarten

911 / 542-2111

911 / 120

911 / 542-2111

St Vincent & the Grenadines

999 / 911

Sweden

112

Switzerland

144

118

117

T      

Tahiti - French Polynesia

15

 

Taiwan (Republic of China)

119

119

110

Thailand

191

199

191

Tibet

unknown

Trinidad & Tobago

990

990

999

Tunisia

190

 

Turkey

112

110

155

U    

United Arab Emirates (Abu Dhabi)

998 / 999

United Kingdom

112 / 999

United States

911

Uruguay

999 / 911

US Virgin Islands

911

V      

Vatican City

113

115

112

Venezuela

171

Vietnam

115

114

113

W      

Y      

Yugoslavia (Serbia & Montenegro)

94

 

Z      

How can I find more information regarding replacing stolen credit cards, ID, or passports when traveling?

How can I find more information regarding replacing stolen credit cards, ID, or passports when traveling? For lost or stolen passports, contact the US Department of State by clicking on the following link: http://travel.state.gov/passport/lost/lost_849.html. In addition, you can contact the State Department at the following telephone number, toll free at: 1-877-487-2778 (TTY 1-888-874-7793). Operators are available 7 a.m. to midnight, ET, Monday-Friday, excluding Federal holidays.

For lost or stolen credit cards. report the loss or theft of your credit cards and your ATM or debit cards to the individual card issuers as quickly as possible. Many companies have toll-free numbers and 24-hour service to deal with such emergencies. It's a good idea to follow up your phone calls with a letter. Include your account number, when you noticed your card was missing, and the date you first reported the loss. Here are some telephone numbers:

Visa Global Customer Assistance Center toll-free (800) 847-2911. For international numbers go to Visa Global Assistance.

MasterCard Global Service - For an emergency within the United States call 1-800-MasterCard (1-800-627-8372). Outside the United States call the following telephone number collect to the United States in the event of an emergency 1-636-722-7111. For additional international locations go to Master Card Global.

Discover Card 1-800-DISCOVER (1-800-347-2683)

American Express Card - call American Express Customer Service at 1-800-268-9824. In the U.S. call 1-800-528-4800. For Travelers Cheques call Customer Service at 1-888-412-6945. If you are traveling outside of the United States, please call Customer Service collect at 1-801-945-9450.

Diners Club Customer Service at 1 800 2 DINERS (1 800 234.6377) in the U.S. or call collect: 702 797.5532 from outside the United States.

Current Regulations

What are the current security regulations for carry-on of liquids, gels, and aerosols?

For the current security regulations regarding liquids, gels and aerosols in carry-on bags, please go to the Transportation Security Administration’s website at TSA Carry on Regulations.

What are the current security regulations for traveling with an infant?

For the current security regulations regarding traveling with infants and carry-on of milk, formula, or juice, please go to the Transportation Security Administration’s website at TSA: Traveling with Children.

What are the current security regulations for travelers with disabilities?

For the current security regulations regarding traveling with disabilities and medical conditions, please go to the Transportation Security Administration’s website at TSA: Travelers with Special Needs.

What items are prohibited from being carried on an airplane and what happens if a prohibited item is found?

For the current security regulations regarding which items are prohibited from being transported on an airplane, please go to the Transportation Security Administration’s website at TSA: Prohibited Items.

What is the online booking process and how does it work?

Complete the online booking form to begin the process. Simply follow the online form directions. Upon successful completion of the online form,you will quickly receive a booking reference code. An email will follow that confirms your reservation request is in process, and instructions to watch for your ticketing confirmation email. When you receive your ticketing confirmation email your transaction completed. To review/confirm your reservation, please visit either of the following websites:

Using your reference code, which is a 6 character code that will either be made up of both letters & numbers or just letters only. If your code has only letters please visit http://www.virtuallythere.com/ and if your code has both letters and numbers please visit http://www.checkmytrip.com/. You can print out the confirmation from there.

How do I know data is secure?

Our website guards your privacy and security. We’re certified by Geo Trust.

How do I know I'm getting the best deal?

We are pleased to offer a price match guarantee! If you find a lower rate within 24 hours, we’ll match it or refund the difference. Restrictions apply.

What tips would a professional trip advisor give me for buying on the internet?

Before purchase be sure to take advantage of the easy search system to shop a variety of dates or travel times, you may greatly improve your fare with a minimum of flexibility. A greater advance purchase will likely improve your fare. Make sure you read your total costs including all taxes and fees. Double check all information on your booking form before submitting for purchase. If you notice an error contact customer service immediately.

Make sure you receive an email with the electronic, or paper ticket number/s well as a confirmation code with each airline in your itinerary. If your itinerary requires paper tickets make sure you receive them, without them you cannot travel. Understand the vast majority of airline tickets are non refundable once purchased.

What type of errors might I encounter and how to fix them

Common errors include invalid credit card numbers, incorrect billing address, incomplete email addresses, etc. For some errors, you may see an alert in red directing you to the specific problem.  Please make sure all of your information has been corrected and try to submit the form again. If you continue to receive an error message the problem may be on the airlines side and you will need to contact our Help Desk for further assistance.

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Karina Reed

I am very thankful to agent Edward for getting me a flight for cheap at last minute. I called many travel agencies, but got a ticket to Frankfurt only from Farebeater.

John Barnes

Purchased from you only because, you quote me a price cheaper than found online anywhere. Agent was very polite and helpful. The service I received was very good.

Charles Simon

I mailed my trip details and surprisingly in just 1 hour, I got call from a Farebeater agent. He quoted me the cheaper fare than I thought by making few adjustments to my travel dates. Amazing service!

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With negotiated airline deals and direct airline contracts, we provide you the lowest airfare to any destination. These airfares are bookable only over phone and not found online anywhere.

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We understand, sometimes you have to change your plan and you do not want to lose your money. Secure your trip with Travel Guard Insurance plan that covers flight cancellation and flight accident.

Terms & Conditions

*Fares are round trip inclusive of all fuel surcharges, our services fees, ad valorem tax & other taxes. Fares are subject to change without notice & are subject to availability. Lowest fares may require an advance purchase of 21 days to 180 days. Higher probability of seats being available at these fares on Tuesday, Wednesday & Thursday & may require a Saturday night stay at your destination. Tickets are non refundable, non transferable, non-assignable. Name changes are not permitted. Other restrictions may apply

# Farebeater does not charge any cancellation or change fee for hotel or car bookings. As some hotel/car vendors charge late cancellation fee or non-refundable fees, we may deduct that amount. If you wish to change your travel plan, inform us within 24 hour of booking to avoid any fees.
++ Unbeatable Fares Guarantee - If you find an airfare with the same itinerary and dates of travel, on the same airline, with the same flight numbers, for the same passengers, itinerary, cabin, and subject to the same fare restrictions on any other full service travel website that is at least $10 lower than the airfare you purchased within 24 hours of the initial booking on Farebeater.com, and you contact the Farebeater Customer Support within 24 hours of completing the booking. Upon verification of the lower online airfare, Farebeater will a) modify the booking to the lower fare, or b) send you a coupon in an amount equal to $50 USD for each eligible ticket purchased as part of the same confirmed reservation on Farebeater.com. One coupon will be issued per reservation to cover all ticketed travelers and is valid for a future purchase on Farebeater.com, and is only applicable on service fees. Typically coupons are sent via e-mail within 10-15 business days of verification of a claim. Customers may receive a maximum of three coupons per passenger during any calendar year.