Here at Farebeater, we are always happy to help you with your travel needs. Please read below on how to get your questions answered. Find answers and information on our FAQ section below.
We know this page is very long and full of a bunch of information you might not need to know, so we’re making your life easier by including these Quick Links to the top 5 most frequently asked questions:
How can I find more information regarding planning and preparing for an international trip? See the US State Department website for travel recommendations and country warnings. For pre-trip vaccinations, travel health warnings, and tips for traveling healthy check the Centers for Disease Control and Prevention's international traveler's hotline at 1-877-FYI-TRIP (1-877-394-8747); fax 1-888-CDC-FAXX (1-888-232-3299), or visit the CDC Traveler’s Health webpage.
How can I find more information regarding how to obtain assistance from a US embassy or consulate when traveling abroad? There are U.S. embassies in more than 160 capital cities of the world. Each embassy has a consular section. Consular officers in consular sections of embassies do two things:
For more specific country information go to
US Emergency Help in a foreign country. Replace a Passport
- If you lose your passport, a consul can issue you a replacement, often within
24 hours. If you believe your passport has been stolen, first report the theft to
the local police and get a police declaration.
Find Medical Assistance - If you get sick, you
can contact a consular officer for a list of local doctors, dentists, and medical
specialists, along with other medical information. If you are injured or become
seriously ill, a consul will help you find medical assistance and, at your request,
inform your family or friends. (Consider getting private medical insurance before
you travel, to cover the high cost of getting you back to the U.S. for hospital
care in the event of a medical emergency.)
Help Get Funds - Should you lose all your money
and other financial resources, consular officers can help you contact your family,
bank, or employer to arrange for them to send you funds. In some cases, these funds
can be wired to you through the Department of State.
Help In An Emergency - Your family may need to
reach you because of an emergency at home or because they are worried about your
welfare. They should call the State Department’s Overseas Citizens Services
at 1-888-407-4747. The State Department will relay the message to the consular officers
in the country in which you are traveling. Consular officers will attempt to locate
you, pass on urgent messages, and, consistent with the Privacy Act, report back
to your family. This will be facilitated if you have registered your trip with the
US State Department at Trip Registration.
Visit In Jail - If you are arrested, you should
ask the authorities to notify a U.S. consul. Consuls cannot get you out of jail
(when you are in a foreign country you are subject to its laws). However, they can
work to protect your legitimate interests and ensure you are not discriminated against.
They can provide a list of local attorneys, visit you, inform you generally about
local laws, and contact your family and friends. Consular officers can transfer
money, food, and clothing to the prison authorities from your family or friends.
They can try to get relief if you are held under inhumane or unhealthful conditions.
Make Arrangements After The Death Of An American
- When an American dies abroad, a consular officer notifies the Americans family
and informs them about options and costs for disposition of remains. Costs for preparing
and returning a body to the U.S. may be high and must be paid by the family. Often,
local laws and procedures make returning a body to the U.S. for burial a lengthy
process. A consul prepares a Report of Death based on the local death certificate;
this is forwarded to the next of kin for use in estate and insurance matters.
Help In A Disaster/Evacuation - If you are caught
up in a natural disaster or civil disturbance, you should let your relatives know
as soon as possible that you are safe, or contact a U.S. consul who will pass that
message to your family through the State Department. Be resourceful. U.S. officials
will do everything they can to contact you and advise you. However, they must give
priority to helping Americans who have been hurt or are in immediate danger. In
a disaster, consuls face the same constraints you do - lack of electricity or fuel,
interrupted phone lines, closed airports.
Should I register my trip with the US State Department? Yes! When an emergency happens, or if natural disaster, terrorism, or civil unrest strikes during your foreign travel, the nearest U.S. embassy or consulate can be your source of assistance and information. By registering your trip, you help the embassy or consulate locate you when you might need them the most. Registration is voluntary and costs nothing, but it should be a big part of your travel planning and security. To register your trip go to Travel Registration at the US State Department.
How can I find more information regarding emergency services and telephone numbers when traveling abroad? When traveling abroad it is important to know how to contact emergency services in the country you are located. Below is a partial list of selected emergency numbers. For a more complete list of number go to World Guide.
Country |
Ambulance |
Fire |
Police |
|
|
|
|
Argentina |
101 |
107 |
101 |
Aruba |
911 |
||
Australia |
000 (112 on cell phone) |
||
Austria |
112 / 122 |
||
|
|
|
|
Bahamas |
911 |
||
Bahrain |
999 |
||
Bali |
112 |
118 |
|
Bangladesh (Dhaka) |
199 |
9 555 555 |
866 551-3 |
Barbados |
115 / 119 |
113 / 119 |
112 / 119 |
Belgium |
112 (cell) / 101 |
||
Belarus |
03 |
01 |
02 |
Bermuda |
911 |
||
Bolivia (LaPaz) |
118 |
|
|
Brazil |
911 |
||
British Virgin Islands |
999 |
||
|
|
|
|
Cambodia, The Kingdom of (Phnom Penh) |
119 |
||
Canada (AB, MB, NB, NS, ON, PE, QU) |
911 |
||
Canada (BC, NF, SK) |
911 local only1 |
||
Canada (NT) |
|
3 dig+2222 |
3 dig+1111 |
Canada (NU) |
local only |
||
Canada (YK) |
3 dig+3333 |
3 dig+2222 |
3 dig+5555 |
Cayman Islands |
911 |
||
Chile |
131 |
132 |
133 |
China, The People's Republic of |
999 / 120 (Beijing) |
119 |
110 |
Colombia |
119 |
||
Costa Rica |
911 |
||
Czech Republic |
112/155 |
150 |
158 |
|
|
|
|
Denmark |
112 |
||
Dominican Republic |
911 |
||
|
|
|
|
Ecuador |
131 |
|
101 |
Egypt |
0 |
03180 |
0 |
England |
112 / 999 |
||
|
|
|
|
Fiji |
000 / 911 |
||
Finland |
112 |
||
France |
112 / 15 |
112 / 18 |
112 / 17 |
|
|
|
|
Georgia |
03 |
01 |
02 |
Germany |
112 |
110 |
|
Greece |
112 / 166 |
112 / 199 |
112 / 100 |
Greenland |
local numbers only |
||
Guatemala |
123 |
123 |
110 |
|
|
|
|
Hong Kong |
999 |
||
Hungary |
112 |
||
|
|
|
|
Iceland |
112 |
||
India |
102 |
101 |
100 |
Indonesia |
118 |
113 |
110 |
Ireland, Republic of |
112 / 999 |
||
Israel |
101 |
102 |
100 |
Italy |
118 |
115 |
112 / 113 |
|
|
|
|
Jamaica |
110 |
110 |
119 |
Japan |
119 |
119 |
110 |
|
|
|
|
Korea, The Republic of (South Korea) |
119 |
119 |
112 |
Kuwait |
777 |
|
|
|
|
|
|
Luxembourg |
112 / 113 |
||
|
|
|
|
Macau |
999 |
||
Malaysia |
999 |
994 |
999 |
Martinique |
18 |
18 |
17 |
México |
065 |
068 |
060 |
Monaco |
112 |
||
|
|
|
|
Nepal |
2280941 |
|
100 |
Netherlands (Holland) |
112 |
||
Netherlands Antilles |
912 |
|
|
New Zealand |
111 |
||
Nicaragua |
265 1761 |
265 2373 |
118 |
Northern Ireland |
112 / 999 |
||
Norway |
112 / 110 |
||
|
|
|
|
Oman |
999 |
||
|
|
|
|
Pakistan |
115 |
16 |
15 |
Panama3 |
269-9778 |
103 |
104 |
Peru |
011 / 5114 |
||
Philippines |
166 / 117 |
||
Poland |
112 / 999 |
||
Portugal |
112 (115 for forest fires) |
||
Puerto Rico |
911 |
||
|
|
|
|
Qatar |
999 / 118 |
||
|
|
|
|
Russia |
112 |
||
Russian Federation |
03 |
01 |
02 |
|
|
|
|
Scotland |
112 / 999 |
||
Singapore |
995 |
995 |
999 |
South Africa |
10177 |
10111 |
10111 |
South Africa (Cape Town) |
107 |
||
Spain |
112 |
||
St Lucia |
999 / 911 |
||
St Maarten |
911 / 542-2111 |
911 / 120 |
911 / 542-2111 |
St Vincent & the Grenadines |
999 / 911 |
||
Sweden |
112 |
||
Switzerland |
144 |
118 |
117 |
|
|
|
|
Tahiti - French Polynesia |
15 |
|
|
Taiwan (Republic of China) |
119 |
119 |
110 |
Thailand |
191 |
199 |
191 |
Tibet |
unknown |
||
Trinidad & Tobago |
990 |
990 |
999 |
Tunisia |
190 |
|
|
Turkey |
112 |
110 |
155 |
|
|
|
|
United Arab Emirates (Abu Dhabi) |
998 / 999 |
||
United Kingdom |
112 / 999 |
||
United States |
911 |
||
Uruguay |
999 / 911 |
||
US Virgin Islands |
911 |
||
|
|
|
|
Vatican City |
113 |
115 |
112 |
Venezuela |
171 |
||
Vietnam |
115 |
114 |
113 |
|
|
|
|
|
|
|
|
Yugoslavia (Serbia & Montenegro) |
94 |
|
|
|
|
|
How can I find more information regarding replacing stolen credit cards, ID, or
passports when traveling? For lost or stolen passports, contact the US Department
of State by clicking on the following link:
http://travel.state.gov/passport/lost/lost_849.html. In addition, you can
contact the State Department at the following telephone number, toll free at: 1-877-487-2778
(TTY 1-888-874-7793). Operators are available 7 a.m. to midnight, ET, Monday-Friday,
excluding Federal holidays.
For lost or stolen credit cards. report the loss or theft of your credit cards and
your ATM or debit cards to the individual card issuers as quickly as possible. Many
companies have toll-free numbers and 24-hour service to deal with such emergencies.
It's a good idea to follow up your phone calls with a letter. Include your account
number, when you noticed your card was missing, and the date you first reported
the loss. Here are some telephone numbers:
Visa Global Customer Assistance Center toll-free
(800) 847-2911. For international numbers go to
Visa Global Assistance.
MasterCard Global Service - For an emergency within
the United States call 1-800-MasterCard (1-800-627-8372). Outside the United States
call the following telephone number collect to the United States in the event of
an emergency 1-636-722-7111. For additional international locations go to
Master Card Global.
Discover Card 1-800-DISCOVER (1-800-347-2683)
American Express Card - call American Express
Customer Service at 1-800-268-9824. In the U.S. call 1-800-528-4800. For Travelers
Cheques call Customer Service at 1-888-412-6945. If you are traveling outside of
the United States, please call Customer Service collect at 1-801-945-9450.
Diners Club Customer Service at 1 800 2 DINERS
(1 800 234.6377) in the U.S. or call collect: 702 797.5532 from outside the United
States.
For the current security regulations regarding liquids, gels and aerosols in carry-on bags, please go to the Transportation Security Administration’s website at TSA Carry on Regulations.
For the current security regulations regarding traveling with infants and carry-on of milk, formula, or juice, please go to the Transportation Security Administration’s website at TSA: Traveling with Children.
For the current security regulations regarding traveling with disabilities and medical conditions, please go to the Transportation Security Administration’s website at TSA: Travelers with Special Needs.
For the current security regulations regarding which items are prohibited from being transported on an airplane, please go to the Transportation Security Administration’s website at TSA: Prohibited Items.
Complete the online booking form to begin the process. Simply follow the online
form directions. Upon successful completion of the online form,you will quickly
receive a booking reference code. An email will follow that confirms your reservation
request is in process, and instructions to watch for your ticketing confirmation
email. When you receive your ticketing confirmation email your transaction completed.
To review/confirm your reservation, please visit either of the following websites:
Using your reference code, which is a 6 character code that will either be made
up of both letters & numbers or just letters only. If your code has only letters
please visit http://www.virtuallythere.com/
and if your code has both letters and numbers please visit
http://www.checkmytrip.com/. You can print out the confirmation from there.
Our website guards your privacy and security. We’re certified by Geo Trust.
We are pleased to offer a price match guarantee! If you find a lower rate within 24 hours, we’ll match it or refund the difference. Restrictions apply.
Before purchase be sure to take advantage of the easy search system to shop a variety
of dates or travel times, you may greatly improve your fare with a minimum of flexibility.
A greater advance purchase will likely improve your fare. Make sure you read your
total costs including all taxes and fees. Double check all information on your booking
form before submitting for purchase. If you notice an error contact customer service
immediately.
Make sure you receive an email with the electronic, or paper ticket number/s well
as a confirmation code with each airline in your itinerary. If your itinerary requires
paper tickets make sure you receive them, without them you cannot travel. Understand
the vast majority of airline tickets are non refundable once purchased.
Common errors include invalid credit card numbers, incorrect billing address, incomplete email addresses, etc. For some errors, you may see an alert in red directing you to the specific problem. Please make sure all of your information has been corrected and try to submit the form again. If you continue to receive an error message the problem may be on the airlines side and you will need to contact our Help Desk for further assistance.
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With negotiated airline deals and direct airline contracts, we provide you the lowest airfare to any destination. These airfares are bookable only over phone and not found online anywhere.
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*Fares are round trip inclusive of all fuel surcharges, our services fees, ad valorem tax & other taxes. Fares are subject to change without notice & are subject to availability. Lowest fares may require an advance purchase of 21 days to 180 days. Higher probability of seats being available at these fares on Tuesday, Wednesday & Thursday & may require a Saturday night stay at your destination. Tickets are non refundable, non transferable, non-assignable. Name changes are not permitted. Other restrictions may apply
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